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FAQ

1. Are all CDs listed on your site factory sealed?

2. How soon after my order is placed and paid for do you ship?

3. How do I contact you if I have a question or if my order has been damaged in shipment?

 

ANSWERS:

1. No, some CDs are Cello Wrapped. Our CDs are New however, not necessarily factory sealed. Some of our CDs came factory sealed with a Japanese label on the spine which has been removed and the CD and case inserted into a Cello Wrap for gift giving.

 

2.  We usually ship withing 2 business days of order payment.

 

3.  You can email us at:  sales@hootowlproductions.com or contact us at:  715.479.2099.